Frequently Asked Questions
Find practical answers about MedicPlexus accounts, courses, payments, refunds and support.
Create an account, browse the available courses, and enroll in the course or access plan that matches your learning needs. As MedicPlexus grows, more courses and tools will be added by course providers.
MedicPlexus is designed for doctors and medical students who want structured learning, MCQ practice, flashcards, spaced repetition, weak-topic tracking and AI-supported study in one place.
No. MedicPlexus is an educational platform. MCQs, explanations, flashcards and Aladdin AI support are for simulated learning and exam preparation only, not patient care or clinical decision-making.
Course access depends on the access term shown for the course or access plan. Access ends automatically when that term lapses, with no automatic payment or automatic renewal.
MedicPlexus may support Stripe, PayPal and WooCommerce payments for UK and worldwide payments, and Paymob or InstaPay for Egypt where available.
Contact [email protected] for refund requests. Digital course access is generally non-refundable once accessed. Private study sessions may be refundable if cancelled at least 48 hours before the session, subject to the Refund and Cancellation Policy.
Email [email protected] with your account email, course name, order number or private-session details so we can help quickly.