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Cookie Policy

Last updated: 13 May 2026

This Cookie Policy explains how MedicPlexus uses cookies and similar technologies on our website.

What cookies are

Cookies are small files stored on your device when you use a website. They can help a website work properly, keep you logged in, remember what is in your cart, secure forms and checkout, or remember basic preferences.

Cookies we use now

MedicPlexus currently uses essential cookies only. These are needed to provide the website and services you request. They may include cookies for:

  • logging in and keeping your account session active;
  • security, fraud prevention and form protection;
  • WooCommerce cart, checkout, order and account functionality;
  • payment flow support for providers such as Stripe, PayPal, Paymob and InstaPay where required to complete a transaction;
  • remembering essential website or privacy preferences.

Because these cookies are necessary for the website to work, they cannot usually be switched off through our website without affecting core features.

Analytics and marketing cookies

MedicPlexus does not currently use optional analytics or marketing cookies. If we introduce non-essential analytics, advertising, tracking or marketing cookies later, we will update this policy and ask for consent where required before using them.

Third-party cookies

Some essential third-party services, especially payment providers, may set cookies or similar technologies when needed to provide secure checkout, fraud prevention or payment processing. Their use is controlled by their own privacy and cookie policies.

Managing cookies

You can control or delete cookies through your browser settings. If you block essential cookies, parts of MedicPlexus may not work properly, including login, dashboard access, cart, checkout, private session booking and payment features.

Aladdin AI

Aladdin AI is used for simulated questions, learning support and study guidance. Cookies or session technologies may be used only where needed to keep the website secure and maintain your session. Do not submit patient-identifiable or confidential clinical information into Aladdin AI.

Contact

Questions about cookies can be sent to [email protected].